Canvas Townhomes

The staff is always helpful here, and respond quickly to our maintenance requests. It's also a bonus they let you tan whenever and the gym is 24 hours and always clean. You get a lot for what you pay for, not gonna lie.

If I could give 0 stars I would. I had hopes that my experience would be the exception, but nope. The decent sized units are not worth it. Between the unprofessionalism/disorganization of their management to their hired crews actually stealing from me when they did our floors (with no response from Canvas on this matter), I will not recommend them.

Upon move out: Like many other tenants, we were over charged for damages that were already done before we moved in. It's like they barely checked that it was livable with broken furniture and black stains all over the carpets. Really gross. The wear and tear you leave by simply living here will cost you hundreds when other properties wouldn't charge at all, so consider this.

Like many others I cannot get in touch with them about this - they will not respond to any communication, as if they truly only care about money. When we filled out a Google form to dispute the charges, the responded to 1/3 of us and have been radio silence since.

Don't move here if you don't want to have your privacy violated, items stolen, be completely ignored, or be charged for damages you didn't create! :)

DO NOT LIVE HERE!!! The size is not worth it, especially not with their increase in rent. I moved out on July 31, did everything I was supposed to when I was supposed to, but am STILL waiting for a response to my move out charge dispute. Most times I contact them I receive no response, but occasionally I receive a "we're still working on it!" This was supposed to be done by the middle of September.

They charge an extreme amount for damages present when you move in, despite having proof. When we moved in, our carpet had dark black stains all over, my roommate's bed was broken and unable to be slept in, and items were left from the previous tenant. Out of the three of us, only one of my roommates has received a response to her dispute, to which they told her everything was valid and she needed to pay immediately. She had to come at them AGAIN with THE SAME PHOTOS pointing out carpets were stained when we moved in. Only then did they finally decide to drop the charge. Me and our other roommate are still waiting on a response.

When we were living here, it was not pleasant. They very often decided to do maintenance, upgrades, or regular unit inspections, it felt like they were coming in our unit once a month. When they announced this, they originally would give a 2 week window and said they couldn't give you specific day, yet you had to have your unit ready for them and all pets put away (meaning crate your pet for 8 Horus a day if you're working). Eventually, after several complaints, they started specifying specific dates to be prepared. This would've been amazing, had they actually come the day they said they were. Instead, they would not show up, reschedule without telling you, show up on a random day, and be upset when you weren't prepared. They would throw our stuff all around and leave our unit in complete disarray.

I cannot stress enough how badly you should not live here. All off campus apartments have their issues , but none are this bad. Canvas wants money and money only. They could not care less about you, your stuff, or your unit. They jump through loopholes to not break any laws, I'm honestly amazed they're still legally up and running. DO NOT LIVE HERE!!!

I don't know what's up with these people cell phones but they never answer. Don't ask any questions because the employees can never answer them it's Always " call back for the manager" and when you call back the managers are never there or they play tag with the phone. Ridiculous

DO NOT LIVE HERE! It has been an absolute nightmare since before we even moved in. We toured the upgraded apartments and were told if we signed that same day we had a guaranteed spot. After THEY sent us the wrong lease multiple times that evening they said now there was no more spots. Since this was their fault, they said if we signed for the non upgraded unit we would at least have all brand new furniture so we agreed. Move in day arrives and it was quickly a horrible nightmare. First of all, we were not given the new furniture promised to us but instead were given disgusting stained old furniture and tables that were obviously not cleaned since the previous people moved out. Our mattresses were torn to shreds and there was even a pair of dirty socks left in my room!! The entire basement had brand new grey carpet but the living room and entire upstairs had DISGUSTING stained carpet with mold lining all of the edges. Some carpet was ripped up and NAILS WERE EXPOSED! We had to pause our move in to have someone clean all of our carpet and have them bring us all new mattresses. We explained how upset we were to the workers and they felt awful. They told us that after our lease is up they were planning on finishing remodeling our place with the new carpet that was downstairs already and that since they saw the horrible condition of the carpet on the day of move in we were absolutely not responsible for the damages to it since it's going to be replaced anyways. Also on this day we mentioned to them our safety concern with our outside staircase that was completely crooked and in terrible condition. We were told they noted all of these issues down and we don't have to worry about it. They also said they will make sure our new furniture will be brought in as soon as possible. Well, our new furniture didn't come and our stairs were not fixed until over 7 MONTHS! They didn't take any of our concerns seriously, and I had fallen so hard down those stairs, had horrible bruises all over my body, and now suffer nerve damage from it. After we moved out me and my roommates were charged each $200 for a rip in the carpet upstairs caused by my roommates cat and I was charged $600 for the carpet in my upstairs bedroom that was left in better condition then when we moved in. We have all filed a dispute about this and have tried a NUMEROUS amount of times to contact them but have yet to hear back from them. After months of reaching out for answers and not getting any, they threatened that this has to be paid by November 3rd or else it will go on my moms record. Sounds to me they selfishly just want the money to do their renovations. I am appalled at how unprofessional, selfish, and horrible the management team is at Canvas. I strongly recommend you stay far away from this place unless you want to be given false promises and be scammed out of your money.

This is a great college community that is very safe to live in. Stayed for 1 year and transferred schools after but I definitely missed the large floor plans and spotless, well kept grounds of the community.

I've lived in Canvas Townhomes for 2 years now and I re-signed my lease for a 3rd. The townhomes are huge, and have everything you need. My bedroom is big and everyone has their own bathrooms. If you get the townhomes furnished, it comes with everything you need; bed frame, mattress, desk, dresser, and nightstand in your bedroom, as well as couches, tables, and a coffee table for the living room and kitchen. The management is very responsive and so is the maintenance. Never had a problem with them before, highly recommend!

Great space for what you pay, maintenance is always really fast when you need them! Lived here for two years and never had any major problems or a bad experience!

I wish I could rate 0 stars. DO NOT sign a lease with Canvas. It was hell working with these people. The maintenance moves very slow, the prices are too high, too many broken promises, etc etc etc. Literally everything was so extremely stressful IT IS NOT WORTH IT

Put in a work order to get our door fixed in September, winter was freezing and they didn't come to measure it until February and told us our door was basically off it's hinges. They then ordered the wrong door size and told us it would take another five weeks to get here. Five weeks have passed yet no door still.
All the good reviews for Canvas are 100% employees!