There are many educational opportunities available to you as a member of the multifamily housing industry. Use this section of the website to navigate through the vast offerings from PMAWM, NAA and other supporting organizations. Some of these courses can be taken completely online. Take advantage of these opportunities to get started in this fast-paced industry or to advance your career.
The Certified Apartment Portfolio Supervisor (CAPS) program is an in-depth review of property management principles and techniques as used by the professional supervisor.
The onsite manager is a vital link between apartment residents and the community owners and investors.
This program is designed as an introduction for new maintenance professionals or as a refresher for the veteran employee, to give these professionals the knowledge and tools necessary to run an effective maintenance program. Maintenance expenses are the single largest controllable element in any operating budget.
Leasing professionals are the first people prospective residents meet, and often their only gauge of the property staff. This course is designed to teach these professionals skills to help them become top producers.
Suppliers are important liaisons to the multifamily housing industry. This program is designed as an opportunity for suppliers to hear the everyday challenges faced by the apartment manager customer. The CAS program is ideal for new salespeople as well as veterans of the industry.
The Independent Rental Owner Professional (IROP) designation program is offered to the rental owner who manages their personally-held multifamily property or properties. The independent rental owner serves several roles in property management, public relations specialist, administrator, chief financial officer, marketing director and operations manager.
The Specialist in Housing Credit Management® (SHCM®) certification has been developed by the National Affordable Housing Management Association (NAHMA) especially for management professionals involved with properties developed and operated under the Low Income Housing Tax Credit (LIHTC) program.
Section 608 of the Federal Clean Air Act requires that persons who work with regulated refrigerants be certified.
To address the issues of safe handling, training and certification with the use of
R-410A the industry worked together to unify behind a Universal R-410A Safety Training & Certification program.
PMA of West Michigan can also assist you with obtaining education for Certified Pool Operator (CPO), Lead Renovator Certification and more. Contact our office at 616-531-5243.